This privacy policy sets out how Citrus Grill and Lounge ("Citrus Grill," "we," "us," or "our") uses and protects any information that you provide when you use our services.
Citrus Grill is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our products or services, you can be assured that it will only be used in accordance with this privacy statement.
GDPR COMPLIANCE
We know your personal information is important to you, and it is also important to us. This is why we follow the European General Data Protection Regulation (GDPR), not only for European individuals but for all individuals regardless of nationality. This Privacy Statement explains how we use your personal information and your rights regarding its use. If you provide us with personal information about another individual, please ensure you have their permission and make them aware of this Privacy Statement as it applies to them as well.
Personal Information Collection
Citrus Grill may collect and use the following types of personal information:
Information about your use of this website.
Information that you provide when registering on the website.
Information about transactions carried out over this website.
Information provided for subscribing to website services.
Any other information you send to Citrus Grill.
Using Personal Information
Citrus Grill may use your personal information to:
Administer this website.
Personalize the website for you.
Enable your access to and use of the website services.
Process transactions and send purchased products or services.
Send statements and invoices.
Collect payments from you.
Send you marketing communications.
Where Citrus Grill discloses your personal information to agents or sub-contractors for these purposes, they will be obligated to use that personal information in accordance with this privacy statement.
Additionally, Citrus Grill may disclose your personal information to the extent required by law, in connection with any legal proceedings, or to establish, exercise, or defend legal rights.
Methods of Processing
We process user data responsibly and take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Data processing is carried out using IT-enabled tools, following procedures strictly related to the intended purposes.
Retention Time
Personal data is kept for the time necessary to provide the requested service, or as required by legal obligations. Users may request deletion or suspension of their data at any time.
Use of Collected Data
Personal data is collected to provide the following services:
Analytics
Interaction with live chat platforms
Managing contacts and sending messages
Customer support and order fulfillment
We collect this information to:
Maintain internal records.
Improve our products and services.
Periodically send promotional emails about new products, special offers, or other relevant information.
Conduct market research.
Legal Action
User personal data may be used for legal purposes by Citrus Grill, in court, or in legal proceedings related to improper website use. Users acknowledge that we may be required to disclose personal data upon request of public authorities.
Controlling Your Personal Information
You may restrict the collection or use of your personal information by:
Opting out of direct marketing communications at any time by emailing us.
Requesting details of personal information we hold about you.
Correcting any inaccurate or incomplete information by contacting us.
We do not sell, distribute, or lease your personal information to third parties unless required by law or with your permission.
System Logs and Maintenance
Our servers log information such as IP addresses, browser types, and URLs requested by users. This data is stored securely and analyzed to monitor website traffic patterns.
Security
We are committed to securing your personal data. We implement appropriate physical, electronic, and managerial procedures to safeguard collected information.
Cross-Border Data Transfers
Information collected may be stored, processed, and transferred across different countries where Citrus Grill operates. By using our services, you consent to such transfers.
Updating This Statement
Citrus Grill may update this Privacy Policy periodically. Users are encouraged to check this page to stay informed of any changes.
Other Websites
Our website may contain links to external sites. We are not responsible for their privacy policies or practices.
Contact Citrus Grill
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
By email at info@citrusgrillandlounge.com
